We are seeking a bilingual Legal Intake Specialist & Administrative Assistant to join our growing team. This role is ideal for someone who is detail-oriented, highly organized, and comfortable working in a dynamic legal environment that prioritizes excellent client service and timely case management.
Key Responsibilities:
Handle new client inquiries with professionalism and empathy.
Schedule appointments, court dates, and client consultations.
Confirm appointments, interviews, and hearings with clients.
Provide customer service and timely responses to client inquiries and follow-up requests.
Support attorneys and case managers with administrative tasks as needed.
Track and follow up on special client requests or case-specific deadlines.
Maintain accurate records and update case management systems.
Qualifications:
Excellent communication skills in both English and Spanish (written and spoken).
Previous experience in legal intake, customer service, or administrative roles (preferred).
Strong organizational and time-management skills.
Ability to multitask and adapt to changing priorities.
Familiarity with immigration law (a plus, but not required).
Comfortable working remotely and collaborating with a U.S.-based legal team.